Keep the heat on – for less
Boiler repairs could cost over £600. You could avoid most unexpected repair costs like these with our Pace boiler Protection Plans.
domestic Services
frequently asked central heating question
have a question we have the answers.
domestic services
frequently asked central heating question
have a question we have the answers.
Boiler FAQs
Coronavirus (COVID-19): Important Information
Read our latest updates and FAQs on how we are supporting our customers and employees. If you are having difficulty paying your bills please visit our help to pay page.
Step-by-step guide to boiler installation
Before work begins
Before work begins your Pace Gas Safe engineer will want to check a few things with you first. Such as how many radiators you have, your water pressure, the number of bathrooms in your home and the positioning of the current boiler and flue.
What happens on the day of the installation?
On the day if it’s a straightforward swap — e.g. combi for combi — you should expect the engineer to be done and dusted within the day. It’s worth bearing in mind though, that if it’s a much older boiler system or you’re changing boiler type, there may be complications which prolong the installation. You’ll need to be around to have a run-through of the new boiler controls once it’s fitted.
Getting the right documentation
Getting the right documentation to comply with Building Regulations and Gas Safe rules, Pace Heating & Plumbing will notify the local authorities on your behalf when we have completed your new installation we will also give you a Building Regulations Certificate to prove compliance
What happens after the installation?
Unlike most other company Pace Heating & Plumbing will offer you a guarantee on our services. we offer a five-year warranty on our installations, These terms may vary from business to business. So always check before agreeing to the work. If you’re concerned about the safety of your new boiler installation or think that their engineer has done a bad job, follow up with them right away. They’re obliged to put right any problems they’ve created, or reimburse you for the cost of hiring a new engineer. If you’ve hired Pace Heating & Plumbing there is no need to worry.
Frequently asked Questions
Can I speak to someone if I have a question about buying a new boiler?
Yes, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm. We have limited opening hours over public holidays. We want to improve our service for you, so we may record your call to help.
How long does the appointment with your heating adviser last?
Video call appointments last around 30 minutes and in-home appointments will last around an hour and a half.
Are you still installing boilers in light of the Covid-19 outbreak?
Yes, we are currently installing boilers. You’ll find details of how we will work in a Covid-19 Secure way in our
Can I speak to someone if I have a question about buying a new boiler?
Yes, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm. We have limited opening hours over public holidays. We want to improve our service for you, so we may record your call to help.
How long does the appointment with your heating adviser last?
Video call appointments last around 30 minutes and in-home appointments will last around an hour and a half.
Are you still installing boilers in light of the Covid-19 outbreak?
Yes, we are currently installing boilers. You’ll find details of how we will work in a Covid-19 Secure way in our
Manual thermostats
Manual thermostats are economical and simple to control but the temperature in your home will only be adjusted when you manually change the settings of the thermostat.
Pros:Affordable
Cons:Temperature must be changed manually
Programmable thermostats
Programmable thermostats can help save on heating and cooling costs by adjusting the temperature inside of your home automatically throughout the day. These thermostats are very easy to operate and can be set to meet your changing needs – such for a work week vs. weekend. Advanced models of these types of thermostats can even switch between winter and summer seasons.
Pros:Affordable
Most models allow for multiple settings
Cons:Not suitable for all systems
Smart Wi-Fi thermostats
One of the newer trends in smart home technology are smart thermostats that you can control from your computer or smartphone. These thermostats learn, remember and adjust to how, when and where you use your system. They can help you to save on your energy consumption by adjusting the temperature only when it knows you need it.
Pros:Energy-efficient and convenient
Remote access to change temperature via your smartphone
Greater control of your heating and cooling could mean lower energy usage and money saved
Cons:More expensive than traditional thermostats
Not every smart Wi-Fi thermostat works with every heating system
Communicating Wi-Fi thermostats
Beyond being able to control your home’s heating from your smartphone, communicating Wi-Fi thermostats can also communicate directly with your boiler. This feature means your thermostat can receive warnings and error codes from your boiler and ensure everything stays running smoothly. They also allow the equipment to operate at its peak efficiency and to modulate its output.
Pros:Energy efficient
Allows your equipment to operate at its peak efficiency
Remote access to change temperature via your smartphone
Cons:More expensive than traditional thermostats
Frequently asked Questions
Can I speak to someone if I have a question about my new boiler installation?
Yes, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm. We have limited opening hours over public holidays. We want to improve our service for you, so we may record your call to help.
How long does the new boiler installation last?
New boiler installation appointments last around 1-5 day see above
Are you still installing boilers in light of the Covid-19 outbreak?
Yes, we are currently installing boilers. You’ll find details of how we will work in a Covid-19 Secure way in our
Before work begins
Before work begins your Pace Gas Safe engineer will want to check a few things with you first. Such as how many radiators you have, your water pressure, the number of bathrooms in your home and the positioning of the current boiler and flue.
What happens on the day of the installation?
On the day if it’s a straightforward swap — e.g. combi for combi — you should expect the engineer to be done and dusted within the day. It’s worth bearing in mind though, that if it’s a much older boiler system or you’re changing boiler type, there may be complications which prolong the installation. You’ll need to be around to have a run-through of the new boiler controls once it’s fitted.
Getting the right documentation
Getting the right documentation to comply with Building Regulations and Gas Safe rules, Pace Heating & Plumbing will notify the local authorities on your behalf when we have completed your new installation we will also give you a Building Regulations Certificate to prove compliance
What happens after the installation?
Unlike most other company Pace Heating & Plumbing will offer you a guarantee on our services. If you’ve hired Pace Heating & Plumbing there is no need to worry, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm. We want to improve our service for you, so we may record your call to help.
Scheduling your Appointment
