domestic Services

The Ultimate boiler guide

Our expert Home Advisor can help you choose the right boiler for your home and family

Domestic Boiler Ultimate Guide

domestic services

The Ultimate boiler guide

Our expert Home Advisor can help you choose the right boiler for your home and family

This domestic boiler ultimate guide will help you find the best boiler for heating your home.

Are you ready for winter? In the UK, we know the importance of making sure your home is ready for the extreme wind, snow, ice and sub-zero temperatures our winters can bring.

Staying comfortable during the cold months starts with having the right heating solution for your home that runs smoothly and efficiently all season long. Whether you are considering upgrading your heating equipment, need a repair, or are looking for ways to help save on energy this winter, this guide will help to answer your questions and provide you with the information needed to make smart and informed decisions about your heating equipment.

ENERGY TIPS

Take the Guesswork out of Your Connected Home Setup with Pace A trusted leader in the home service industry, we make easy to keep your home comfortable, with the latest Smart Home systems. including the Google Nest Thermostat, Nest Hello and more.

 

ENERGY TIPS

Take the Guesswork out of Your Connected Home Setup with Pace A trusted leader in the home service industry, we make easy to keep your home comfortable, with the latest Smart Home systems. including the Google Nest Thermostat, Nest Hello and more.

10 things this guide will answer

  • What heating options are available?
  • How does a boiler work?
  • What solution makes the most sense for my home?
  • Should I repair or replace my system?
  • Do I need to have my boiler inspected?
  • What do I do if my boiler stops working?
  • How can I save on energy when heating my home?
  • Should I purchase my boiler and radiator together?
  • What should I know before having my boiler installed?
  • What thermostat should I use with my boiler?

Scheduling your Appointment

Pace Heating & Plumbing is dedicated to bringing peace of mind to you year-round. All our engineers are gas safe registered. Call 0207-183-2727 if you are not ready to talk now fill out your contact information and a dedicated Home Advisor and Business Account Managers will work with you to customize a solution for your business or home and family needs

different boiler types

Buying a new boiler — where to start?

The process of finding the right boiler for your home can often feel like an overwhelming task. There are a variety of options to consider and, depending on the needs of your home, there are different features available to customize your boiler for optimal comfort.

To help you navigate through this complex buying decision, below are some details about the 3 main boiler options and various answers to common questions about home heating.

boiler combi 380x350 0099ff

Combination Boiler

heat only system 400x350 0099ff

system boiler

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Standard/Regular Boiler

Boilers — what to know

If you are looking to have a new boiler installed, there are different options and features available to customize heating solutions according to your needs. We will review different types of boiler, available features, options and how a boiler works.
To tailor a solution to your home, we recommend having a Pace Home Advisor  assess your needs and recommend what is best for you and your home. Learn more about booking an expert in-home consultation here.

Different Boiler Types

Our guide covers the three most common types of boiler and central heating options; system boilers, conventional boilers and combi boilers. The type of boiler you need will depend on the size and age of your property as well as your lifestyle.

Combination Boiler

combi boiler systemA combi boiler, also known as a combination boiler, is highly efficient and compact, making them ideal for smaller homes. The name combi refers to the fact that these boilers are able to act as both a water heater and also a central heating unit.

Thanks to their space saving features, combi boilers are one of the most popular choices in the UK – accounting for over half of domestic boiler installations each year.

Combi boilers work by heating water directly from the mains, so you don’t need a hot water storage cylinder or cold water tank. While combi boilers have some great advantages, there are also considerations you should make before going ahead with an installation.

Advantages of a Combi Boiler
  • Compact: Combi boilers are ideal for small homes as they require no bulky water storage tanks, they also require less pipework.
  • Energy and cost efficient: Since you only heat the water you need, when you need it, a combi boiler wastes very little energy (and therefore money).
  • Good water pressure: Providing you have an adequate level of mains pressure, you should experience a good level of pressure from your shower and taps with a combi boiler.
  • Hot water on demand: You don’t need to wait for a water tank to heat up as a combi boiler heats water on demand. This also means you can have an unlimited amount of hot water.
Disadvantages of a combi boiler
  • Requires a good level of mains pressure: It’s important to make sure that your mains supply can deliver an adequate flow rate and pressure before choosing a combi boiler. If not, it may not be the best type of boiler for your household.
  • Not compatible with all types of shower: You cannot use a power shower with a combi boiler, as the pressure is dictated by that of the mains supply.
  • Can’t run more than one shower or bath at a time: With a combi boiler you cannot run more than one shower or bath at a time (or run a hot tap at the same time). This makes it a less ideal option for larger households with multiple bathrooms.
  • No backup water heater: As there is no hot water cylinder with an immersion heater, if your combi boiler breaks down you will not have a backup supply of hot water.

Standard or Regular Boiler

system boiler 300x172 1Also known as a regular boiler, a conventional boiler system comprises several parts, including a boiler, heating controls, a hot water cylinder, a cold water storage cistern, and a feed and expansion cistern. A conventional boiler system is fed by two tanks which are located in the loft. The boiler heats water which is circulated through pipes. This is used to heat water stored in a hot water cylinder until it is needed  or to heats the water, which is circulated through radiators to heat your home

Advantages of a conventional boiler
  • You can use multiple taps at once Since a high volume of hot water can be stored in the cylinder, you can use multiple sources such as taps and showers, without feeling a drop in water pressure or temperature.
  • It can work with a backup immersion heater An electrical immersion heater can be installed into the hot water cylinder, so if your boiler breaks down you have an alternative way to heat water.
  • Compatible with solar thermal A conventional boiler system is compatible with solar thermal panels, which harness the sun’s energy to create warm water which is then fed into your central heating system.
Disadvantages of a conventional boiler
  • Takes up a large amount of space A conventional boiler requires both a loft and an airing cupboard to house the tanks and cylinder which means it is often not ideal for smaller homes.
  • Hot water tank heat loss A conventional boiler system uses a hot water storage cylinder. Whilst hot water is stored in there it will lose heat over time, in order to prevent this you should insulate your tank well.
  • You can’t have instant hot water Once you’ve used all of the hot water in your storage cylinder, you will need to wait for the boiler to heat another tank full before you can use more. This means you should consider the amount you are likely to use when choosing a water cylinder.

System Boiler

heat only system 300x147 1A system boiler works similarly to a conventional boiler, except that it does not require a feed tank or expansion vessel to be kept in the attic as this technology is built into the boiler unit itself. It takes its cold water supply directly from the mains, heats it up and sends it to a hot water cylinder to be stored until it is needed.

Advantages of a system boiler

You can use multiple taps at once The storage tank means that you can get hot water from multiple sources like taps and showers at the same time without losing water pressure or seeing a temperature drop.

Delivers stronger water pressure A system boiler takes cold water directly from the mains which means it usually delivers a stronger water pressure than a conventional boiler (assuming water pressure is adequate in your area).

Compatible with solar thermal System boilers can work with a solar thermal system, which uses the sun’s energy to heat water for your home. This can reduce your household’s carbon emissions and energy bills.

Disadvantages of a System Boiler

Not as compact as a combi boiler Unlike a combi boiler, a system boiler requires a hot water storage tank, making it far less compact.

Hot water tank heat loss Any hot water created will be kept in a hot water storage tank until it’s needed. During this time heat will be lost, so it’s important to try and prevent as much of this heat loss as possible by insulating it.

You are limited by the size of your hot water tank With a system boiler you can only use as much hot water as your storage tank can hold. If you require more you must then wait for your boiler to heat it again, and this is usually on a set timer.

£ MONEY SAVING TIPS

When you are selecting a new boiler check to see if it is ErP Rated to make sure you are getting an energy efficient option.

£ MONEY SAVING TIPS

When you are selecting a new boiler check to see if it is ErP Rated to make sure you are getting an energy efficient option.

Technology found in today's boilers

When researching types of boilers, you are likely to come across the terms condensing and non-condensing boilers. These terms describe the type of technology within the boiler, i.e. how the boiler uses fuel to produce heat for your home.

You will not have to make a choice between these types as, by law, all modern boilers now use condensing technology as standard. This is because they are more energy efficient than non-condensing boilers. While non-condensing boilers would only be able to extract between 50-80% of heat from the fuel, modern condensing boilers can typically extract 90-92% of the heat.

Condensing technology:

Condensing boilers are so much more effective because they are sealed systems meaning they extract heat from flue gases which would have otherwise been lost by a non-condensing boiler. Condensing boilers were not overly popular when they first hit the market, with early teething problems and a collection of myths about their reliability putting many homeowners off. Since then condensing boilers have come a long way and many of those old issues have been resolved.

ErP Rating

The ErP Rating is a requirement set by the European Union which is designed to drive improvements in the efficiency and performance of heating and hot water products. The ErP rating introduces new efficiency classes from A++ to G which are displayed on a labels which come with the boiler. ErP labels are already a common sight on washing machines, televisions and other appliances within electrical retailers.

Boiler Frost Protection

A boiler installed in a garage or loft is at higher risk of freezing than a unit installed in a kitchen or utility room. Boilers have water within them that is susceptible to freezing in cold conditions and if this happens the boiler is likely to breakdown. To combat this, modern boilers have a frost protection feature that sees the boiler turn on if the temperature of the water drops to a certain level, heating it up until the risk of freezing has been prevented.

ENERGY TIPS

Having an efficient heating system running on a low carbon fuel is one of the most important steps you can take to reduce your fuel bills and your carbon dioxide emissions.

ENERGY TIPS

Having an efficient heating system running on a low carbon fuel is one of the most important steps you can take to reduce your fuel bills and your carbon dioxide emissions.

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Different fueling options

If you live within the M25, the type of fuel your boiler will use will be restricted to gas or, electricity but some homeowners may find they have a choice.

  • Most UK homes are connected to the gas grid, which means they can have a natural gas boiler that is automatically supplied fuel.
  • More and more homeowners (even those who have access to gas) choose to install a boiler or heating system that uses renewable fuel such as a biomass boiler or a heat pump to lower their carbon emissions.
  • Natural Gas
  • Electric

 

Natural Gas Boiler

Gas is the most common heating fuel type in the UK and the majority of homeowners who are connected to the gas grid opt for a gas boiler.

Advantages of a gas boiler

Cheaper to run than electric boilers: Gas is around 3-4 times cheaper than electricity per kWh making it a much more economical option when it comes to heating your home. Whilst a gas boiler is not 100% efficient (and an electric radiator is), you can still get more heat for your money from gas.

Gas is the cleanest fossil fuel: Whilst gas is a fossil fuel and therefore not environmentally friendly, it is the cleanest fossil fuel of those available. In fact, gas creates less than half of the CO2 emissions of oil, and a third of those produced by coal.

Disadvantages of a gas boiler

You must be connected to the gas grid: In order to power a boiler with natural gas you must be connected to the gas network. It can be extremely costly to have your property connected to the grid if it is not already, so if this is the case you may want to opt for a different fuel type.

 

Electric Boiler

An electric central heating boiler is a great option for anyone looking for a compact boiler for a smaller household. They are also a good alternative for homes that cannot install a gas boiler since they are not connected to a gas line.

A typical electric boiler will work by heating the water that runs through it with a heating element and this hot water is then pumped to where it is needed. Thanks to the way they heat water, electric boilers are considered one of the least wasteful options as there is extremely minimal heat loss like there is with a gas boiler.

Advantages of an electric boiler

High efficiency: An electric boiler can run at around 99% efficiency as it doesn't lose heat in the same way as a gas boiler would. Whilst this does mean that the boiler itself is more efficient, it doesn't necessarily make an electric boiler eco-friendly.

Simple, compact and often cheaper to install: Electric boilers use fairly simple technology when compared to a gas boiler. For this reason they are usually compact and in many cases cheaper to install than other boiler types, especially as there is no flue to be fitted. Since they don't use gas, there isn't the same risk present from carbon monoxide and you don't need to use a Gas Safe Registered installer.

Disadvantages of an electric boiler

High cost of electricity: Despite being so efficient, electric boilers can be expensive to run due to the high cost of electricity. With gas costing less than half of the price of electricity, you should consider this factor before opting for an electric boiler.

Not always ideal for large properties: An electric boiler can only heat small amounts of water at a time, and usually they cannot store it for later use. This means a larger property which uses a lot of hot water, or has multiple bathrooms being used at once may not find an electric boiler adequate.

Reliance on electricity: Since this style of boiler runs on electricity, it might not be the best option for a property that is affected by power cuts or outages on a regular basis.

GAS ENG TIPS

Pace Heating & Plumbing is home to heating experts who have helped thousands of London homeowners searching for advice and guidance. If you’ve got heating questions, we’ll have the answers.

GAS ENG TIPS

Pace Heating & Plumbing is home to heating experts who have helped thousands of London homeowners searching for advice and guidance. If you’ve got heating questions, we’ll have the answers.

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Modern boilers

Heating accounts for about 53% of what you spend in a year on energy bills, so an efficient boiler makes a big difference. All well-maintained boilers burn their fuel very efficiently, but they inevitably lose some heat in the hot gases that escape up the flue (a pipe for extracting fumes and supplying fresh air to the boiler).

Modern boilers are more efficient for several reasons, but their main advantage is that they are all condensing boilers. A condensing boiler has a larger heat exchanger, so it recovers more heat, sends cooler gases up the flue and is more efficient. Sometimes the flue gases get so cool that the water vapour in the gas condenses out, and even more energy is recovered from the condensing vapour.

How does a gas boiler work?

In a typical gas central heating boiler there are pipes entering the boiler underneath. One is the pipe which feeds gas from the mains gas supply (which is outside your home in the street) into the boiler. Another pipe enables cold water to enter the boiler so it can be heated and another enables hot water to exit the boiler so it can be pumped around your home.

  1. Inside the boiler are the fuel jets and heat exchangers. When you turn on your heating, a valve opens which enables gas from the mains supply to enter a sealed combustion chamber inside the boiler. The gas enters via lots of small valves and is ignited by an electric ignition switch creating blue flames*. These jets heat a metal component in the boiler called a heat exchanger which transfers the heat to the cold water pipe. This transfers heat from the gas jets to the water and heats it up to around 60°C (140°F).
  2. Once the water has been heated to temperature, an electric pump which is either inside the boiler or very near to it will pump it around a continuous circuit of pipe which runs all around your home and passes through all of your radiators both upstairs and downstairs.
  3. The hot water enters each radiator, flows around a closed loop, i.e. it enters at one side and leaves at the other, radiating heat into the room.
  4. When the water has travelled through all of your radiators it returns to the boiler. By this time it has cooled down quite a lot so the boiler will re-fire the gas jets to reheat the water before sending it around again. The same water will be circulated around your home every day until the system is drained by a professional Gas Safe engineer.
  5. While the boiler is burning gas it produces waste gases which need to be released outside of the home. This is done via a tube called a flue.

repair or replace

Getting your new boiler

Beyond selecting the right boiler type for you and your family, there are several other things to consider to ensure your unit is the right choice for your home and budget. Here is some information about boiler options, installation and accessories.

ENERGY TIPS

Make sure to have your new boiler professionally sized by a Gas Safe Registered Engineer. A properly sized system will run more efficiently than an incorrectly sized unit.

ENERGY TIPS

Make sure to have your new boiler professionally sized by a Gas Safe Registered Engineer. A properly sized system will run more efficiently than an incorrectly sized unit.

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Should I buy my boiler, central heating radiator and hot-water tank together?

Your boiler plays and essential role in keeping your home warm as well as running your hotwater and central heating radiator in the winter. When it comes time to replace your boiler, consider upgrading your radiator and hotwater tank at the same time to help ensure you are getting the most out of your investment.

Benefits of replacing your hotwater tank, central heating radiators and boiler at the same time:

Energy Efficiency

Anytime you upgrade outdated equipment you could be investing in a more efficient system. Replacing your boiler, hotwater tank and central heating radiators at the same time will help you maximize your energy savings.

Equipment performance

Since your boiler, hotwater tank and central heating radiators work together, replacing just one piece could prevent the newer piece of equipment from reaching its potential performance.

Potential savings

Boiler, hotwater tank and central heating radiators are often sold together as packages, so if you decide to upgrade at the same time there may be deals or discounts available. Having all pieces of equipment installed at the same time may also result in cheaper labour and installation costs.

GAS ENG TIPS

A like-for-like boiler replacement is the most straightforward boiler installation and can be completed within one day.

GAS ENG TIP

A like-for-like boiler replacement is the most straightforward boiler installation and can be completed within one day.

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Installing a new boiler FAQ

Even if you are a handy person, installing something as complex as a new home heating is not a good idea. A gas safe registered professional engineer brings experience and updated knowledge of gas code requirements, modern electronics and new technologies. Unless you are a certified gas safe registered engineer, a self-installed boiler could lead to a poorly operating, unsafe system.

 

  • Good installers properly assess your needs: A reputable installer does not just take out the old boiler and put in a new, same size boiler without confirming if it is the right fit for you and your home. A professional gas team will take time with you and discuss your changing needs and preferences, advances in efficiencies, the size of your home, insulation and windows, sunlight exposure and other home systems.
  • Good installers recommend the right configuration, size and model for your situation: An incorrectly sized boiler may wear out more quickly and could be less efficient. Oversized boilers turn off and on frequently, which may lead to higher operating cost and shorter equipment life. On the other hand, if the boiler is too small, it may not properly heat your home.
  • Good installers know what to ask about your comfort preferences: A professional team will know how to conduct a heat-loss calculation that results in accurate sizing of your system. They are also familiar with new technologies, leading brands, models and add-ons. Some brands or models offer features that are just right for your home and changing needs.

Depending on the system that you are having installed, a boiler installation can take anywhere from a half-day to three day to be properly installed. This includes the installation, testing and clean up.

Most boiler installations will be done by two professionally trained gas safe registered engineers. A good installation team will come on time and prepared with all the parts necessary to get the job done. The engineers should also be wearing booties over their shoes to protect your home, rolling out additional carpet and floor protection where needed.

The boiler installation itself can take a few hours and once it has been installed, the team will fire it up and conduct tests to make sure it is working properly and in sync with your other systems. Then they clean up completely, removing the old boiler, all parts and packaging.

Before the installation, you should ensure the room where old boiler is installed and any other work areas are clean, clutter-free and well lit. For everyone’s safety, keep children and pets away from the work area.

After your boiler has been installed...

Once your new boiler has been installed, the heating engineer will take you through how to use the controls. Taking the time to hear about the features of the boiler will help you to use your new heating system efficiently. Before leaving the heating engineer will provide you with a Building Regulations Compliance certificate which confirms the unit has been installed safely.

With the installation complete, it’s time to register the installation with the manufacturer to validate the warranty. Most manufacturers request that this happens within 30 days of installation.

GAS ENG TIPS

There’s no right or wrong time to have your boiler serviced – as long as it’s being serviced once every 12 months. While you can have your boiler serviced at any time of year, we highly recommend arranging one during the summer.

GAS ENG TIP

There’s no right or wrong time to have your boiler serviced – as long as it’s being serviced once every 12 months. While you can have your boiler serviced at any time of year, we highly recommend arranging one during the summer.

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To keep your warranty valid you will need to have your boiler serviced annually. A boiler service involves a heating engineer inspecting the boiler inside and out, checking the flue pipe, ensuring that the gas pressure is correct and how the boiler performs during operation.

Not only will an annual boiler service keep your warranty valid, they will also ensure that your boiler is performing safely and to its full potential in terms of efficiency and reliability. Plus, it could bring a potential issue to the attention of a heating engineer before it turns into a fault and you need to pay for a repair.

Annual boiler services ensure that your boiler is able to heat your home for as many years as possible. As boiler technology has developed, the warranty length offered by some manufacturers have extended. In some cases, you can get a warranty of up to 12 years so you wouldn’t need to consider a boiler replacement until after that warranty has come to an end.

Boiler accessories

Thermostats

Manual

Manual thermostats are economical and simple to control but the temperature in your home will only be adjusted when you manually change the settings of the thermostat.

Pros:

  • Affordable

Cons:

  • Temperature must be changed manually

Programmable

Programmable thermostats can help save on heating costs by adjusting the temperature inside of your home automatically throughout the day. These thermostats are very easy to operate and can be set to meet your changing needs – such for a work week vs. weekend.

Pros:

  • Affordable
  • Most models allow for multiple settings

Cons:

  • Not suitable for all systems

Smart Wi-Fi thermostats

One of the newer trends in smart home technology are smart thermostats that you can control from your computer or smartphone. These thermostats learn, remember and adjust to how, when and where you use your system. They can help you to save on your energy consumption by adjusting the temperature only when it knows you need it.

Pros

  • Energy-efficient and convenient
  • Remote access to change temperature via your smartphone
  • Greater control of your heating and cooling could mean lower energy usage and money saved

Cons:

  • More expensive than traditional thermostats
  • Not every smart Wi-Fi thermostat works with every heating system

Communicating Wi-Fi thermostats

Beyond being able to control your home’s heating from your smartphone, communicating Wi-Fi thermostats can also communicate directly with your boiler. This feature means your thermostat can receive warnings and error codes from your boiler and ensure everything stays running smoothly. They also allow the equipment to operate at its peak efficiency and to modulate its output.

Pros:

  • Energy efficient
  • Allows your equipment to operate at its peak efficiency
  • Remote access to change temperature via your smartphone

Cons:

  • More expensive than traditional thermostats

£ SAVING TIPS

Heating accounts for about 53% of what you spend in a year on energy bills, so an energy efficient boiler makes a big difference. reduce your fuel bills and cut your household carbon footprint

£ SAVING TIPS

Heating accounts for about 53% of what you spend in a year on energy bills, so an energy efficient boiler makes a big difference. reduce your fuel bills and cut your household carbon footprint

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Boiler magnetic filters

Over time, debris and rust can build up in the pipes of your central heating system. This can lead to a range of issues, from making your heating system less efficient to causing boiler breakdowns. To help prevent these problems from arising, you might be considering using magnetic filters in your central heating system. 

But what exactly are these filters, how do they work and could they be a good choice for you? Keep reading to discover the answers to these questions and more.

What is a magnetic filter?

As water passes through the metal pipes and radiators in your central heating system, rust can form. This rust can then break off and, when combined with other debris and dirt, it can create a mud-like substance often referred to as sludge. This sludge travels through your central heating system and can start to settle in certain places, leading to a range of potential problems. 

For example, when it builds up at the bottom of radiators, it can cause cold spots, meaning your heating won’t function as efficiently as it should. The substance can also start to clog up components within your boiler, such as the pump or heat exchanger. This could result in breakdowns and mean you need to have parts of the appliance replaced.

Magnetic filters are designed to catch this sludge and therefore prevent these problems. The fact that they are magnetic means they effectively attract and remove the corroded iron and steel material within the sludge.

Do I need a magnetic filter for central heating?

For example, if your radiators tend to stay cool at the bottom but get hot at the top, this could be a warning sign of a sludge build-up. 

Having to bleed your radiators regularly to ensure they get hot at the top is another giveaway. Your boiler making strange gurgling or banging noises can also point to a sludge problem, as can pump leaks or failures. When parts are removed from your boiler, check them to see if they are full of dirt. If they are, this shows that there is sludge in the system.

If you don’t tackle this problem, your heating system will become less and less efficient, meaning you end up paying more in energy bills. You also run the risk of needing potentially expensive boiler repairs, and the lifespan of this appliance may be reduced. Your boiler warranty could be affected too.

How to clean a magnetic filter on a boiler

Just like other parts of your heating setup, a magnetic filter must be maintained in order to carry on working properly. Pace heating engineer will remove and clean this filter during our annul boiler service.  Keeping up with this maintenance will mean your magnetic filter continues to help protect your boiler and central heating system from a build-up of sludge well into the future.

If you’d like further information or advice on this topic, or on any other issue relating to a your boiler, don’t hesitate to contact the Pace Home Advisor.

Taking care of your boiler

Are you ready for the heating season? A UK winter can come in a flash, and you want to make sure that you and your home are ready for the cold before the temperature drops. Just like you don’t wait for your car to stop running before you change the oil, you should not wait for your boiler to break down before you have it inspected. Especially as your boiler ages, some parts become worn or dirty over time such as pilot lights, fans, pumps, and the burner assembly. You want to make sure that your boiler is maintained regularly to help avoid a costly breakdown during the winter.

Why should I have my boiler maintained?

  1. In the middle of a cold winter day is the worst time for your boiler to stop working, you want to make sure any issues are identified earlier
  2. Even if your boiler does not stop working, it might be performing poorly resulting in more strain on your equipment
  3. A poorly performing boiler could cost you more to operate
  4. Replacing a boiler is expensive compared with the cost of a few periodic checkups

Can I inspect the boiler myself?

By all means, check and change your boiler pressure, but unless you are a qualified Gas Safe Registered engineer, it is not safe to attempt to fully inspect your own boiler.

What should I do before the boiler inspection?

Before the engineer arrives, help ensure safety for everyone by clearing the area your boiler is in and the path to the equipment of any clutter or other items. Replace bulbs to ensure adequate lighting. For everyone’s safety, separate and keep your children and pets away from the work area.

SAFETY TIPS

When you are doing maintenance around your home, be sure to replace the batteries and test both your fire alarm and carbon monoxide detector. This should be done at least twice a year.

SAFETY TIPS

When you are doing maintenance around your home, be sure to replace the batteries and test both your fire alarm and carbon monoxide detector. This should be done at least twice a year.

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Preparing your home for winter

  • Book an annual boiler maintenance try not to leave it until the last minute when snow is piling up outside. But life happens, and We at Pace will be happy to undertake a service even call well into winter. Try to book boiler service for September and October before the rush. For more information on booking service and maintenance click here.
  • Consider a Pace Protection Plan put your boiler inspections and regular service on autopilot, by signing up for a compressive protection plan to make sure you are always covered. Learn more here.
  • Make sure the boiler is turned on it seems obvious, but it does happen that the boiler gets turned off and not turned back on.
  • Check the batteries & test the thermostat if your thermostat has batteries, check the batteries. Now might be a good time to also check the batteries in smoke alarms and carbon monoxide detectors. Some people choose to check their batteries twice a year while adjusting their clocks for daylight savings time. It’s easy to test a thermostat. Just check the temperature level and turn it up about 5 degrees higher. Your boiler should come on within a few minutes. If it does not come on, there is a problem with either the thermostat or the boiler. Change the batteries if applicable, and if that does not help, call us at Pace, and we can have one of our local heating engineers inspect your boiler and thermostat
  • Clean boiler magnetic filters boiler filters, ventilator vents all require checking and regular cleaning or replacement. The best way is by changing or cleaning your boiler magnetic filter and any other air vent grills in your home. For more information on boiler magnetic filters see the filter section above
  • Keep intake and exhaust vents & grills clear and clean clutter, dust and dirt are the enemies of your home’s heating and ventilation system. Clean and unblock areas in front of boiler flue pipe, ventilation grills, radiators, intake vents and outside exhaust vents.
  • De-clutter around your boiler keep all areas around your boiler clean and clutter-free. If your boiler is also fitted in your airing cupboard, do not hang wet items on boiler equipment as it can create a serious fire risk. Store all items away from your heating equipment and provide clear access to your boiler at all times.

fixing your boiler

Boiler Repair Advice

There’s never a good time to need a boiler repair. Whether it’s a one-off boiler repair or emergency boiler repair, it is important not to leave it if your boiler requires repair. Depending on the problem you are facing, ignoring the issue will leave you cold this winter and further damage the equipment. For most problems, it is best to call a gas safe registered engineer to come and inspect and repair the system to ensure it is fixed properly.

For more information about having your boiler fixed, here are a few frequently asked questions for the most common boiler issues:

Emergency boiler repair

Not all boiler faults are considered an emergency. If your boiler repair falls into any of the following categories then it’s considered an emergency boiler repair:

  • No heating or hot water in winter
  • If there are children or vulnerable people living in the property
  • A gas leak

The Pace gas safe registered heating engineers can respond to emergency boiler repairs within 24 hours.

NEVER attempt to carry out an emergency boiler repair yourself – ALWAYS contact a professional heating engineer.

SAFETY TIPS

Do not try to open or repair a boiler. Unless you are a qualified heating engineer, never attempt to remove the door or open the boiler in any way. Electronics and anything inside your boiler are for professionals only.

SAFETY TIPS

Do not try to open or repair a boiler. Unless you are a qualified heating engineer, never attempt to remove the door or open the boiler in any way. Electronics and anything inside your boiler are for professionals only.

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One off boiler repair

If your boiler develops a fault but you are not a member of the Pace Home Protection Plan you will need what’s known as a one off boiler repair click here to schedule to heating engineer visit.

The cost of one off boiler repairs can vary considerably. It could be based on the time the engineer takes to repair your broken boiler. In this case an engineer will usually estimate the time that will be needed and the cost of the job, but this could increase if unexpected complications arise.

Alternatively, Pace Heating & Plumbing offer a fixed price boiler repair. This is also known as fixed fee boiler repair and means the price you’re quoted won’t change, even if the job takes longer than initially planned. Parts and labour are included in this price so there are no surprises down the road.

Common boiler repairs

Some boiler repairs are much more common than others. And a couple of them are safe enough for you to resolve yourself. However, this only includes repairs such as increasing boiler pressure and bleeding radiators. A heating engineer should always be hired to carry out more serious repairs.

  • No heating or hot water (blocked condensate pipe)
  • Cold radiators
  • Low boiler pressure

Keeping Your Home Energy Efficient

Home energy tips

No one wants to break the bank trying to keep their home warm and comfortable during the cold winter months. Do you know how to heat your home to a comfortable temperature and keep bills low

Heating controls are there to make sure you stay in control of your heating and what you pay. It’s very tempting to turn the dial to 27°C and hope for the best at this time of year, but this will also trigger a massive energy bill.

Take a look at our tips below to find out how you can take control of your heating.

£ SAVING TIPS

Smart thermostats could be your next green choice to help reduce your carbon footprint and energy bill

£ SAVING TIPS

Smart thermostats could be your next green choice to help reduce your carbon footprint and energy bill

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Room thermostat; This type of thermostat prevents your heating system from using more fuel than it needs to. It will turn the heating on until the room reaches the temperature you have set and then off until the temperature drops below your programmed temperature.

Thermostatic radiator valves; These allow you to control the temperature of your individual radiators, allowing you to turn down the heat in rooms you are not using. Set them to the level you want for the room; a lower setting uses less energy and so will save you money.

Boiler thermostat; Your boiler should have a dial or a digital temperature setting. This sets the temperature of the water that is pumped from the boiler through the radiators to heat your home. Turn it up during cold winter spells to make sure you don’t get cold.

Programmer or time control; Once you have set a programmer or time control based on your regular daily routine, it will automatically switch your heating off when you’re not at home, or when you can do without the heating being on.

Setting your time control; You should set the central heating programme to come on around half an hour before you get up, and go off around half an hour before you go to bed. And if the house is empty during the day, or you can manage without heating during the day, make sure you’ve set the programmer to go off for this period too.

Boiler service; This is recommended every year and will help maintain the performance of the heating system. If the heating system isn’t performing effectively then it would be worth remembering about the boiler service as part of the annual safety check. If your boiler needs replacing, we have advice to you buy a new, energy-efficient model.

Smart heating controls; Smart thermostats are the newest type of heating control that connect to the internet, allowing them to be accessed and adjusted remotely. They can give you much greater control over your heating, from wherever you are, at any time of day.

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Keep the heat on – for less

Boiler repairs could cost over £600. You could avoid most unexpected repair costs like these with our Pace boiler Protection Plans.