Let’s book in your service and repair engineer visit

Whether it’s no heating or leaking taps, we’re here to fix all sorts of boiler, gas or plumbing problems and emergencies.

Request Service

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Engineer will call to confirm time service call

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Engineer perform diagnostics service Identify and list any problem he finds

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With your approval repair identified problem provide you with a written report

Local Service Area

Unit 9 370 Ilford Lane, London IG1 2LZ

info@paceheating.co.uk, www.paceheating.co.uk


  • Ilford
  • Barking and Dagenham
  • Greenwich
  • Hackney
  • Lewisham
  • Lewisham
  • Lambeth
  • Southwark
  • Westminster
  • Enfield
  • Stoke Newington
  • Camden
  • City of London
  • Kensington and Chelsea
  • Islington
  • Canning Town
  • Newham
  • Tower Hamlets
  • Waltham Forest
  • Haringey



Frequently asked questions

What happens if you can’t fix my problem?

It’s up to you. Our engineer will tell you straightaway and talk you through your options. If you decide not to go ahead with the work, you won’t be charged.

What happens if you find more than one problem?

Your quote is only for the work we’ve already agreed with you. If it’s related to the original problem, we’ll repair it as part of our fixed price. If there are any unrelated faults, for example if you’ve called us about a boiler not working but ask us to fix a leaking radiator, we’ll provide a separate quote for each repair. We’ll then cover future repairs to your home protection plan for 12 months.

What if I still have questions about repairs?

Just give us a call on 0207-183-2727. We’re here all day, every day to help. We may record calls to help improve our service to you.

And if I want to cancel?

If we haven’t started work, you have a 14-day cooling-off period beginning the day we deliver any parts OR the day you accept our quote (assuming the job needs labour, but no extra parts). If you’ve asked us to start the work before the 14-day cooling-off period finishes, we’ll charge you for the work we’ve already done and any parts we’ve installed for you. If you’ve gone for the repair and ongoing protection plan cover option and you want to cancel your protection plan cover, you’ll have a cooling off period of 14 days from the day the protection plan cover starts or, if later, the day you receive your policy documents. You might have to pay a cancellation charge if we’ve already done work under your Home Protection Plan agreement.

What should I do if I already have Home Protection Plan?

If you already have Home Protection Plan, you can go ahead and book your repair You don’t need to choose the repair and cover or the one-off repair options.

Additional information

  1. Prices may vary depending on where you live.
  2. 8am to 8pm Mon-Fri & 8am to 6pm Sat/Sun. We may record calls to help improve our service to you.

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