domestic Services

frequently asked boiler question

have a question we have the answers.

domestic services

frequently asked boiler question

have a question we have the answers.

Boiler FAQs

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Step-by-step guide to boiler installation

Before work begins​ your Pace Gas Safe engineer will want to check a few things with you first. Such as how many radiators you have, your water pressure, the number of bathrooms in your home and the positioning of the current boiler and flue.

On the day if it’s a straightforward swap — e.g. combi for combi — you should expect the engineer to be done and dusted within the day. It’s worth bearing in mind though, that if it’s a much older boiler system or you’re changing boiler type, there may be complications which prolong the installation. You’ll need to be around to have a run-through of the new boiler controls once it’s fitted.

Getting the right documentation to comply with Building Regulations and Gas Safe rules, Pace Heating & Plumbing will notify the local authorities on your behalf when we have completed your new installation we will also give you a Building Regulations Certificate to prove compliance

Unlike most other company Pace Heating & Plumbing will offer you a guarantee on our services. we offer a five-year warranty on our installations, These terms may vary from business to business. So always check before agreeing to the work. If you’re concerned about the safety of your new boiler installation or think that their engineer has done a bad job, follow up with them right away. They’re obliged to put right any problems they’ve created, or reimburse you for the cost of hiring a new engineer. If you’ve hired Pace Heating & Plumbing there is no need to worry.

Frequently asked Questions

Yes, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm. We have limited opening hours over public holidays. We want to improve our service for you, so we may record your call to help.

Video call appointments last around 30 minutes and in-home appointments will last around an hour and a half.

Yes, we are currently installing boilers. You'll find details of how we will work in a Covid-19 Secure way in our 

Yes, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm. We have limited opening hours over public holidays. We want to improve our service for you, so we may record your call to help.

Video call appointments last around 30 minutes and in-home appointments will last around an hour and a half.

Yes, we are currently installing boilers. You'll find details of how we will work in a Covid-19 Secure way in our 

Manual thermostats are economical and simple to control but the temperature in your home will only be adjusted when you manually change the settings of the thermostat.

Pros:Affordable

Cons:Temperature must be changed manually

Programmable thermostats can help save on heating and cooling costs by adjusting the temperature inside of your home automatically throughout the day. These thermostats are very easy to operate and can be set to meet your changing needs – such for a work week vs. weekend. Advanced models of these types of thermostats can even switch between winter and summer seasons.

Pros:Affordable

Most models allow for multiple settings

Cons:Not suitable for all systems

One of the newer trends in smart home technology are smart thermostats that you can control from your computer or smartphone. These thermostats learn, remember and adjust to how, when and where you use your system. They can help you to save on your energy consumption by adjusting the temperature only when it knows you need it.

Pros:Energy-efficient and convenient

Remote access to change temperature via your smartphone

Greater control of your heating and cooling could mean lower energy usage and money saved

Cons:More expensive than traditional thermostats

 Not every smart Wi-Fi thermostat works with every heating system

Beyond being able to control your home’s heating from your smartphone, communicating Wi-Fi thermostats can also communicate directly with your boiler. This feature means your thermostat can receive warnings and error codes from your boiler and ensure everything stays running smoothly. They also allow the equipment to operate at its peak efficiency and to modulate its output.

Pros:Energy efficient

Allows your equipment to operate at its peak efficiency

Remote access to change temperature via your smartphone

Cons:More expensive than traditional thermostats

Frequently asked Questions

Yes, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm. We have limited opening hours over public holidays. We want to improve our service for you, so we may record your call to help.

New boiler installation appointments last around 1-5 day see above

Yes, we are currently installing boilers. You'll find details of how we will work in a Covid-19 Secure way in our 

Before work begins​ your Pace Gas Safe engineer will want to check a few things with you first. Such as how many radiators you have, your water pressure, the number of bathrooms in your home and the positioning of the current boiler and flue.

On the day if it’s a straightforward swap — e.g. combi for combi — you should expect the engineer to be done and dusted within the day. It’s worth bearing in mind though, that if it’s a much older boiler system or you’re changing boiler type, there may be complications which prolong the installation. You’ll need to be around to have a run-through of the new boiler controls once it’s fitted.

Getting the right documentation to comply with Building Regulations and Gas Safe rules, Pace Heating & Plumbing will notify the local authorities on your behalf when we have completed your new installation we will also give you a Building Regulations Certificate to prove compliance

Unlike most other company Pace Heating & Plumbing will offer you a guarantee on our services. If you’ve hired Pace Heating & Plumbing there is no need to worry, you can call us on 0207-183-2727. Our lines are open Monday to Saturday, 8am-6pm.  We want to improve our service for you, so we may record your call to help.

Scheduling your Appointment

If you have any questions about heating your home or are looking to upgrade your boiler, Call Pace Heating & Plumbing 0207-183-2727 today to schedule time with one of our Home Advisors. The advisor will assess your home and discuss your needs to find the right solution for you and your family.

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Keep the heat on – for less

Boiler repairs could cost over £600. You could avoid most unexpected repair costs like these with our Pace boiler Protection Plans.