Domestic services

DO YOU SMELL GAS IN YOUR HOME?

Leave the home, immediately. Get to a safe area as quickly as possible. After leaving call the National Gas Emergency at 0800 111 999 and the Pace 24-hour emergency number at 0207-183-2727

If you smell gas

Domestic services

do you smell gas in your home

Leave the home, immediately. Get to a safe area as quickly as possible. After leaving call the National Gas Emergency at 0800 111 999 and the Pace 24-hour emergency number at 0207-183-2727

Do you think you can smell gas

Natural gas is one of the safest fuels used today – but you should be aware of how to use it safely. In the UK, National Grid Gas safely and reliably distributes natural gas to more than 23 million customers, including houses, multi-family buildings, schools, hospitals, businesses and large companies.

How you can keep you and your family safe if you smell gas

At Pace Heating & Plumbing we’re committed to providing you with information and service to ensure you know how to identify and prevent any potential safety issues. Pace service, maintains and repair your home’s gas appliances and service line that runs from the gas meter into your home.

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Below you’ll find information on what to do If you can smell gas or suspect, you have a leak

It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe if you smell gas:

  • Get fresh air immediately; make sure you open all doors and windows to ventilate the area.
  • Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar
  • Extinguish all naked flames and don’t smoke.
  • Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
  • Contact the relevant National Gas Emergency service number 0800 111 999
  • If the attending emergency operative identifies an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe.
  • If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
  • Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.

Only use a mobile phone outside, well away from the leak.

Don’t send us an email or use the contact us page on this site to report a gas leak. Always call the gas emergency number.

Gas Safety Certificate from only £30 VAT included

We provide Gas Safety Certificates (CP12) to Landlords, Home Owners, and Estate Agents within London, and surrounding areas.

Gas Safety Certificate from only £30 VAT included

We provide Gas Safety Certificates (CP12) to Landlords, Home Owners, and Estate Agents within London, and surrounding areas.

Frequently asked questions

What does a gas leak smell like?

Gas is odourless in nature however the addition of mercaptan, a non-toxic and harmless artificial smell, helps to give it a unique smell to enable detection. Mercaptan gives off a strong sulphur-like smell which can be mistaken for the smell of rotten eggs. It’s often this smell that is the early warning of any sort of gas leak and you should take the appropriate measures to ensure the safety of yourself and others around you.

It should also be noted that carbon monoxide (CO) can also be leaked from gas appliances. This gas is a by-product of unsafe functioning gas appliances and has no smell. You’ll need a carbon monoxide or CO detector which will sound an alarm if CO is present. Learn more about CO and the dangers it poses.

What symptoms could a gas leak cause?

One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.

The most common symptoms include:

  • Feeling lightheaded
  • Nausea
  • Dizziness
  • Headaches

If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline.

Who can check for a gas leak?

Although anyone can check for a gas leak by way of the smell it gives of or, in the case of carbon monoxide, a CO detector activates – any confirmation and gas work should be completed by a competent Gas Safe registered engineer.

Featured gas safety resources

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Gas safety check and Certificate

We’ll make sure you and your family are gas safe by ensuring all gas appliances are working safely and efficiently.

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Carbon monoxide (CO) alarm

It is known as the “silent killer” because humans cannot tell when they are around it, but it is very dangerous and deadly

Scheduling your Appointment

Pace Heating & Plumbing is dedicated to bringing peace of mind to you year-round. All our engineers are gas safe registered. Call 0207-183-2727 if you are not ready to talk now fill out your contact information and a dedicated Home Advisor will work with you to customize a solution for your home and family needs



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